Returns & Refunds Policy

At Landscape Lighting Supply Company, we want our customers to be satisfied with their purchases. Please review our return and refund policies before placing an order.

Returns

Uninstalled merchandise may be returned within 30 days of purchase, provided the products are unused, in their original condition, and in their original packaging.

All returns must be authorized by Landscape Lighting Supply Company before merchandise is shipped back.

To request a return authorization, please contact our sales department at sales@landscapelight.com.

Non-Returnable Merchandise

Products that have been installed, used, damaged, or altered are not eligible for return.

Special Orders

Special-order merchandise (not in our current stock) is subject to a 50% restocking fee when accepted for return.

Refunds

Once returned merchandise has been received and inspected, eligible refunds will be issued according to the terms of this policy.

Original shipping charges are nonrefundable.

Approved refunds will be issued to the original payment method when possible. Please allow additional time for your financial institution to process the credit.

Return Shipping

Customers are responsible for return shipping costs unless otherwise authorized by Landscape Lighting Supply Company.

We recommend using a trackable shipping service when returning merchandise.

Our shipping address is:

Landscape Lighting Supply Co.

780 S. Floyd Rd.

Richardson, TX  75080

Questions or Return Requests

For questions about an order or to request a return authorization, please contact:

Landscape Lighting Supply Company

Email: sales@landscapelight.com